These Terms & Conditions (“Terms”) govern the use of this website and the provision of services by Hospitality Advisory Group, a trading name of Launch IT Solutions Ltd (“we”, “us”, “our”).
By using this website or engaging our services, you agree to these Terms.
1. About Us
Hospitality Advisory Group is operated by:
Launch IT Solutions Ltd
Registered in England and Wales
Company Number: 16339624
Registered Address:
Highcross Business Centre
18 Lancaster Road
Hinckley
Leicestershire
LE10 0AW
United Kingdom
Contact: https://www.hospitalityadvisorygroup.co.uk/contact/
2. Our Services
We provide consultancy services to hotels and hospitality businesses, including but not limited to:
- Technology advisory and project delivery
- Reporting and data solutions
- Revenue and performance support
- Training and operational support
All services are provided subject to agreed scope, timelines and commercial terms.
3. Engagement & Contracts
No binding agreement is formed until:
- A proposal, scope of work or agreement is accepted, and
- Commercial terms are agreed in writing
We reserve the right to decline or withdraw from engagements where appropriate.
4. Use of Third-Party Consultants
We may engage independent consultants or partners to deliver elements of our services.
- All such work remains managed by us
- We are responsible for coordination and delivery
- Consultants operate under our direction for the project
5. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Provide timely access to systems, data and personnel
- Respond to requests and approvals in a reasonable timeframe
Delays caused by the client may impact delivery timelines.
6. Fees & Payment
Fees will be agreed in advance and may be structured as:
- Fixed project fees
- Day rates
- Retained services
Invoices are payable in accordance with agreed payment terms.
Late payments may result in suspension of services.
7. Confidentiality
We will treat all client information as confidential and will not disclose it to third parties unless:
- Required for delivery of services, or
- Required by law
Clients agree to treat our materials and methods as confidential.
8. Intellectual Property
Unless otherwise agreed:
- All materials, reports and deliverables remain our intellectual property until full payment is received
- Upon payment, clients are granted a licence to use deliverables for their internal business purposes
We retain the right to reuse general knowledge, methods and expertise.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental or consequential losses
- Our total liability is limited to the fees paid for the relevant services
We do not guarantee specific financial or operational outcomes.
10. Website Use
The content on this website is for general information only and may be updated without notice.
We do not guarantee that the website will always be available or free from errors.
11. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their content or practices.
12. Termination
We reserve the right to suspend or terminate services where:
- Payment terms are not met
- There is a breach of these Terms
- Continued engagement is not commercially or operationally viable
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on our website.
15. Contact
For any questions regarding these Terms, please contact:
https://www.hospitalityadvisorygroup.co.uk/contact/